Qarma Updates

Release: Support for unlocking audits

2024-09-18T14:37:21.932Z

Released: 18 September 2024

When an audit is downloaded onto a device, it is locked so that only this device has access to it. This lock is in place to ensure the integrity of the data if the user is working offline.

Previously, if the device was unavailable, continuing work on the audit was not easy, but this is now possible. From both the mobile app and the online "Perform Audit" page, you can unlock audits.

Unlocking in the mobile app

In the mobile app, if you try to download an audit that is locked, you will now get the following option:

If the other device is not doing further updates to the audit, it is sage to continue. If the other device is still used to update the audit, it needs to finish first before unlocking.

Unlocking on the web site

If you perform the audit online, the lock screen now has more instructions on how to unlock the audit:

Clicking the link at the bottom of the page will open another confirmation to unlock the audit:

Release: history and comments on suppliers and production units

2024-08-16T08:35:31.966Z

Released: 20 August 2024

It is important to have visibility and transparency when data about a supplier or production unit changes. Since this data is the foundation of your supplier compliance efforts, we realize that it should be possible to see when changes were made, and who made them.

With this release, all changes are showing for both production units and suppliers:

It is possible to add comments as well, for keeping discussions in Qarma, also relating to updating status of production units.

Also changes that are made through audits, or from data integrations will be recorded in the history and marked with which source the change of data comes from.

The history will include all changes made before this release is made available.

Released: New button to notify auditor when audit is assigned

2024-08-09T11:49:08.529Z

Released 12 August 2024

New option: Notify auditor when audit is assigned

There is a new button Save and notify assignee that will notify the auditor that an audit has been assigned:

This release also includes a few minor fixes of text mistakes.

Released: A series of minor improvements for audits and more

2024-08-06T08:44:07.491Z

Released 6 August 2024

Audits performed online: Better progress indicators and other improvements

When performing audits and assessments online, each section now has a colored progress bar to indicate if all checkpoints have been filled in:

When adding a note to a checkpoint, the user experience is improved as it now allows typing directly, and the text field expands to multiple lines if the note is long like in the example below:

Audit report: minor improvements

Date formatting of PDF report: Date formatting is now consistent to always use this three-letter month and then date and year, like Aug 6, 2024. This makes it unambiguous for all and it’s the way dates are displayed elsewhere in Qarma.
Auditor summary translation in PDF report: In case the online version of the report showed a translated version of the auditors summary text, the PDF version should do it as well. You can control if you want to see translations automatically in your user profile.
Confirmed supplier and production unit data in PDF report: When the auditor confirms supplier or production unit data, the online report displays a ✓ . The PDF report now also displays this.
Supplier or production unit data previous values in online report: When there is no previous value, there used to be just a - to indicate this. This is now more clear with text
:
Online report summary: When putting the mouse on top of the colored status box, you can now see the detailed description underlying the selected option as shown in the example below where the auditor selected Excellent which has a detailed description.
In progress PDF reports: Previously, it was not clear from the PDF report that the audit was in progress. That has now been changed so that it also shows the In progress marking.

Various minor improvements and fixes:

Inspections planning (week view): Sometimes the reassign option was not shown in case of many inspections for one supplier. This has now been fixed.
Inspection PDF report: In the header section, if there was no value to show, the report would show the text “None”. This has now been removed, so the box is empty instead.
Production unit list filters: In some special cases, the filters included production units that should not have been shown.
The tool to create corrective actions resulted in a separate email to be sent to the responsible user for each corrective action. That has now been fixed so that only one summary email has been sent.

Data integrations for audits: approval flow information now included in event-based data (webhooks)

For event-based data integrations (webhooks), it is now possible to include approval flow information in the data. You can read more about event-based data integrations here: https://qarmainspect.atlassian.net/wiki/spaces/DOC/pages/596934663/Webhooks

For more information, please reach out to [email protected]" rel="noopener nofollow" target="_blank">[email protected].

Released: Avoid duplication of corrective actions and better user experience of moving images

2024-06-27T08:19:36.126Z

Released 2 July 2024

Audits: Avoid duplication of corrective actions

When creating corrective actions in the mobile app, there is now an indication on checkpoints which have already been used for corrective actions. In the example below, the two checkpoints at the top already have a corrective action created.

If the user attempts selecting those checkpoints again, a warning message is shown:

Audits and inspections: moving images between checkpoints has become easier

When you have taken an image on a checkpoint, it is possible to move it to another checkpoint. This supports a work flow where the user takes a lot of images on one checkpoint without spending time on organizing them, and then spends some time on sorting the images later.

When moving the images, the view has been improved with new design and type-to-search for the checkpoint name:

Released: CAP notifications before and after due dates

2024-06-20T19:21:16.847Z

Released 20 June 2024

For corrective actions, Qarma now helps reminding the responsible person that due date is close. With this release, the system will send email notifications to the responsible person 3 days before due date, on the due date, and 3 days after the due date.

Released: Minor adjustments and bugfixes

2024-06-17T12:55:48.181Z

Released 17 June 2024

Fixed: Saving auditor’s summary comment from the app

Before this release, the summary comment was uploaded from the mobile app when the audit was submitted. This would mean that the comment was omitted when switching to another user or device. Going forward, it will be transferred to another device.

Fixed: Showing localized version of production unit data

If production unit data fields has translations, it will now be shown.

Released: Minor adjustments and bugfixes

2024-06-04T11:35:40.841Z

Released 4 June 2024

Approving in progress audit reports

It is now possible to set approvals for audits that are still in progress. This allows organizations to speed up decision-making processes while leaving the auditor enough time to fully write up the audit in all details.

Please note that users would in this case base their conclusion on a preliminary version of the audit report which might be changed by the auditor after the conclusion was set.

Bug-fixes: Image orientation

Images can now be rotated in the image preview box.

Fixed: In some cases measurement tables and text tables in inspection reports were shown twice.

Release: Customize email for external users + bug-fixes

2024-05-23T16:16:33.998Z

Released: 23 May 2024

Customize email text when inviting external users for audits and assessments

On the audit edit page, you can select External user as the assigned user.

When doing this and press Preview and send email you will see this message:

In some cases, you may want to modify this text. Clicking Edit email will allow you to replace the text with your own text.

In a a coming release, you will also be able to switch the email text so that it can be sent in Chinese for example.

Bug-fixing: Audit re-assign removes comments

When re-assigning audits that are in progress, any comments added to the audit report would be removed. This has now been fixed.

Bug-fixing: Possible to set approval conclusions on In progress audits

For In progress audits: Although the button was greyed out, it was possible to click and set a conclusion for an approval flow. This has now been fixed.

Major release: Web-based audits and external users

2024-04-04T11:36:55.272Z

Release: 4 April 2024

Summary: Web-based audits is now available as an opt-in and will be rolled out to all customers by June 5th, 2024. Improved layout of the audit edit page and changes to the mobile app login screen are released today.

Find more detailed information below

Want to know more? Watch the recording of our webinar on this exact feature.

	Target users	Release
Improved audit edit page	All	4 April 2024
New app login screen	All	4 April 2024
Web-based audits	All	5 June 2024*
One-click link to audits/assessments	Role permissions need to be enabled to send audit link to external users	5 June 2024*

* Opt-in from April 4th 2024 by contacting [email protected]" rel="noopener nofollow" target="_blank">[email protected].

Web-based audits

This feature is being rolled out to all customers by June 5th 2024. You can already now opt in and get access by contacting [email protected]" rel="noopener nofollow" target="_blank">[email protected].

If you go to audits assigned to you in the audit list, you will now see a brand-new option when clicking the audit:

Clicking Start audit will enable you to carry out the audit on the website. For checkpoints with mandatory image or video there will be a QR code which can be scanned using the Qarma mobile app to capture images and videos. This is also they way GPS coordinates for the audit are captured.

It is possible to carry out the entire audit in the mobile app as well, and it is possible to switch between the website and the mobile app. While using the mobile app, edits on the website are not possible. This ensures data integrity as the mobile app is able to run offline and needs to have full control of the audit data in this case.

To release control from the mobile app and continue on the website, click the Continue in browser button.

In case checkpoints are not defined with mandatory image, you can still open the mobile app and take pictures or videos through the Add media button:

This will allow scanning of a QR code using the mobile app in the same way as shown above.

One-click link to supplier assessments

This feature is being rolled out to all customers by 5 June 2024. You can already now opt in and get access by contacting [email protected]" rel="noopener nofollow" target="_blank">[email protected].

In cases where you need an audit or assessment carried out by someone who does not have a user account in Qarma, it is possible to send a link to an email using the External user option on the audit edit page:

Once you have entered an email and sent it, the recipient will receive the email with a link to filling in this audit. This person will have access to nothing else in Qarma except the specific audit. It can be opened on the website and in the app.

In order to get access to the External user option, the user who sets it up need to have the Assign audit to external user permission enabled:

Mobile app login screen

The new login screen will look like this:

A few notes on the changes:

The login has one more step, with the password showing in step 2.
There is an option to scan an audit QR code at the bottom which is part of the new web-based audit feature (see above).

Aside from that, everything is the same as before

User experience improvements of audit assignment page

The new audit assignment page will look like this

Functionality-wise, nothing has changed, but the design has been updated to make the page easier to navigate and visually more appealing. Users will see a notice the first time they open the page which explains the changes made.